7w77 Privacy Policy

Data We Collect

7w77 collects personal data through several means: information you provide directly when registering or verifying your account, information generated through your use of the Platform, and technical data gathered automatically when you access the 7w77 website. The categories of data we collect are set out in the table below.

Data You Are Not Required to Provide

Certain fields in the 7w77 registration process are optional. You are not required to provide a secondary email address or a physical street address beyond your city and district. However, mandatory fields — including your legal name, mobile number, and date of birth — must be completed accurately for your account to be activated and for withdrawals to be processed. Providing false mandatory information is a breach of the 7w77 Terms & Conditions.

Data from Third-Party Game Providers

When you play games provided by third-party studios such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, or Microgaming through the 7w77 Platform, those providers may process your session data within their own game environments. This processing is governed by each provider's own data practices. 7w77 receives summarised game outcome and session data from these providers for the purposes of settling bets and maintaining account records, but does not receive any payment credentials you may hold independently with those providers.

How We Use Your Data

7w77 processes your personal data on the basis of contractual necessity (to provide the services you have registered for), legitimate business interest, legal obligation, and — where required — your explicit consent. We do not process your data for purposes incompatible with those set out in this Privacy Policy. The primary purposes for which 7w77 uses your data are as follows:

• Account management: Creating, maintaining, and securing your 7w77 account, authenticating your identity at login, and enabling access to all Platform features.
• Transaction processing: Processing deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, Visa, and Mastercard; maintaining accurate financial records of all transactions.
• KYC and fraud prevention: Verifying your age (18+ only) and identity in compliance with anti-money laundering obligations; detecting and preventing fraudulent account activity, bonus abuse, and unauthorised access.
• Customer support: Responding to your queries, resolving complaints, and maintaining records of support interactions for quality assurance and dispute resolution.
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behaviours; administering deposit limits, cooling-off periods, and self-exclusion requests.
• Platform improvement: Analysing aggregated, anonymised usage data to improve the 7w77 website, game offerings, sports betting markets, and overall user experience for Bangladeshi players.
• Marketing communications: Sending you promotional offers, bonus notifications, and event updates (such as BPL or Eid promotions) via SMS or email — only where you have opted in to receive such communications. You may opt out at any time.
• Legal compliance: Retaining records as required by applicable financial regulations and responding to lawful requests from relevant authorities in Bangladesh.

Data Sharing and Disclosure

7w77 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Your data is shared only in the limited circumstances described below, and always subject to appropriate contractual or legal safeguards.

Service Providers and Technology Partners

To operate the 7w77 Platform effectively, we engage carefully selected third-party service providers who process data on our behalf. These include payment processing partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard), game software providers (Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe), cloud hosting and infrastructure providers, fraud detection and identity verification services, and customer support software vendors. Each provider is contractually bound to process your data only for the specific purpose for which it was shared and to maintain appropriate security standards.

Legal and Regulatory Disclosure

7w77 may be required to disclose your personal data to regulatory authorities, law enforcement agencies, or courts in Bangladesh where we are under a legal obligation to do so. Such disclosures will be made only to the extent strictly required by law and will be carried out in a manner that minimises unnecessary exposure of your personal information. Where permitted by law, we will notify you of any such disclosure request.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 7w77's business operations, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material changes to this Privacy Policy that arise as a result, before the transfer takes effect.

Cookies and Tracking Technologies

The 7w77 website uses cookies and similar tracking technologies to deliver a secure, personalised, and high-performing experience for Bangladeshi players. A cookie is a small text file placed on your device when you visit a website. Cookies do not contain executable code and cannot access other files on your device.

Types of Cookies Used by 7w77

Managing Your Cookie Preferences

You may configure your browser to refuse or delete cookies at any time. Most modern browsers — including Chrome, Firefox, Safari, and the browsers built into Android and iOS devices commonly used in Bangladesh — provide cookie management settings in their privacy or security menus. Please be aware that disabling essential cookies will impair your ability to log in and use the 7w77 Platform normally. Analytics and functional cookies may be disabled without preventing access to the core services.

7w77 does not use third-party advertising cookies or cross-site tracking pixels to deliver targeted advertising to you on other websites. Our cookie use is limited to the operational, analytical, functional, and security categories described above.

Data Security and Storage

Protecting your personal and financial data is a core operational commitment at 7w77. We implement a layered security architecture designed to guard against unauthorised access, data breaches, and accidental loss or destruction of your information.

Technical Security Measures

• 256-bit SSL/TLS encryption is applied to all data transmitted between your device and the 7w77 servers, including login credentials, financial transactions in BDT, and KYC document uploads.
• At-rest encryption is applied to sensitive stored data, including identity documents and financial records, using industry-standard encryption algorithms.
• Two-factor authentication (2FA) is available to all registered 7w77 Players and strongly recommended as an additional layer of account protection.
• Intrusion detection systems monitor the Platform infrastructure for unusual access patterns, automated attacks, and potential security incidents on a continuous basis.
• Access controls restrict internal access to personal data on a strict need-to-know basis. 7w77 staff members cannot access player financial credentials or full KYC document data without authorised justification.
• Regular security audits are conducted to identify and remediate vulnerabilities in the Platform's codebase and infrastructure.

Data Storage Location

7w77 player data is stored on secured servers. All data is backed up regularly to ensure continuity of service. Backup data is subject to the same encryption and access control standards as live production data.

Breach Response

In the event of a data security breach that poses a risk to your rights and freedoms, 7w77 will notify affected Players without undue delay once the breach has been identified and assessed. The notification will include a description of the nature of the breach, the categories of data affected, the likely consequences, and the measures taken or proposed to address the breach.

Your Rights and Choices

As a registered 7w77 Player, you hold a number of rights with respect to the personal data we hold about you. 7w77 is committed to honouring these rights promptly and transparently. To exercise any of the rights described below, please contact our support team at [email protected] with your account details and a clear description of your request.

Right of Access

You have the right to request a copy of the personal data that 7w77 holds about you, including the categories of data collected, the purposes for which it is processed, and any third parties with whom it has been shared. We will respond to access requests within 30 days of receipt.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic account details such as your mobile number, email address, and residential district directly through your account settings. For corrections to identity data (name, date of birth, NID number), you must contact support and provide supporting documentation.

Right to Erasure

You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed. Please note that 7w77 is subject to regulatory obligations that require retention of certain financial and identity records for defined minimum periods. In such cases, full erasure may not be immediately possible, and we will explain the applicable retention requirement in our response.

Right to Restrict Processing

You have the right to request that 7w77 restricts the processing of your personal data in certain circumstances — for example, while you contest the accuracy of the data we hold, or while an investigation into your erasure request is ongoing.

Right to Opt Out of Marketing

Where 7w77 processes your data for direct marketing purposes (such as sending BPL bonus offers or seasonal promotions), you have the right to object to that processing at any time. You can exercise this right via account settings or by emailing [email protected]. Objecting to marketing processing will not affect your ability to access and use the 7w77 Platform or receive essential transactional communications.

Data Retention

7w77 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting obligations. The specific retention periods applicable to different categories of data are set out below.

Upon expiry of the applicable retention period, 7w77 will securely delete or anonymise your personal data so that it can no longer be associated with you as an identifiable individual. Anonymised data may be retained indefinitely for statistical and analytical purposes without restriction.

Policy Updates and Contact

7w77 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, the services we offer, applicable regulations, or feedback from our community of Bangladeshi players. When material changes are made, we will notify registered Players via the mobile number or email address held on their account, and the "Last Updated" date at the top of this document will be revised accordingly. We encourage you to review this Policy each time you access the 7w77 Platform to stay informed of how your data is being handled.

Minor changes — such as corrections to wording, clarifications of existing practices, or updates to contact details — may be made without direct notification. The current version of this Privacy Policy, as published on this page, is always the authoritative version governing your use of the 7w77 Platform.

Contact for Privacy Enquiries

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 7w77 has handled your personal information, please contact our support team using the details below. We aim to acknowledge all privacy-related enquiries within 24 hours and to resolve them fully within 30 days.

Email: [email protected]
Please include your registered account username and a brief description of your enquiry so we can direct it to the appropriate team member. Do not include your full password or payment credentials in any support communication.